[Infographic] Social Media Image Size Cheat Sheet 2016 

'Cause it's nifty to have them all in one place, ain't it?

Almost every month a new startup launches and new technology is introduced. The internet universe is always changing. Now, how does it impact you and your business? Well, in an age where social media has become an integral part of how we market our products and services online, we have to stay updated to remain relevant. You have to be sure to continually employ best practices. For example, researchers found out that color increases motivation to read content by 80%, so it is then imperative that marketing and social media contents be paired with images that reinforce information retention. In fact, Facebook posts that included images earned 87% of all engagements. This is an important piece of information all small businesses must take advantage of.

To help you accelerate your online success, we compiled this year's newest and most updated sizes of social media images.

social media images cheat sheet for 2016

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View User Profile for Crista McCandless Crista is a self-proclaimed geek who loves fiction, data analysis, growth hacking and everything Tolkien. At Fast Track, she helps businesses identify areas to improve and grow online with her ninja moves. She manages the digital strategy, including online marketing and search engine optimization. Follow her musings about world domination in Twitter as @crista_mcc.
Posted by Crista McCandless Wednesday, May 25, 2016 4:31:00 PM Categories: social media social media marketing web trends

[Infographic] Social Media Images Cheat Sheet 2015 

We've compiled the newest images for social media just for you.

Complete social media images cheatsheet for 2015.

View User Profile for Crista McCandless Crista is a self-proclaimed geek who loves fiction, data analysis, growth hacking and everything Tolkien. At Fast Track, she helps businesses identify areas to improve and grow online with her ninja moves. She manages the digital strategy, including online marketing and search engine optimization. Follow her musings about world domination in Twitter as @crista_mcc.
Posted by Crista McCandless Friday, September 11, 2015 1:47:00 PM Categories: infographics SMB social media social media marketing web trends

SMB Tips: 15 Social Media Mistakes Brands Need To Avoid 

Knowing what social media marketing is not enough. Understanding how it works is the main menu for your online success. Here's 15 social media mistakes some businesses tend to overlook and how you can avoid them.

Social Media Mistakes Brands Need To Avoid

If you’re a smart marketer, one strategy that you’re probably using to attract new customers is social media.  When done right, social media  becomes a means to connect and engage with targeted customers through sharing useful content, as well as information about your products or services.

However, there are still many businesses that just don't get it right when it comes to social media marketing. As a result, the incurred social media mistakes they've made become time-wasters, or worst, lost profit.

Below is a list of social media mistakes that you may be doing unknowingly:

(1) You have no plan

Before launching any tactic using social media, take a look at your objectives.. You should define your target audience, research your competition, select the right tools of the trade, and produce content before you post your first social media update. Without planning, you might end up appearing disorganized and unprepared.

(2) Going solo

If you have a business that needs a couple of people in order to work, it's the same with your social media campaigns. You don't have to have a separate team, but at least one or two people handling the tasks of strategizing, planning, creating content and design, promotion, branding, and monitoring. Doing it alone is not only stressful, but can also be chaotic.

(3) Being predictable with your content

It's not fun seeing the same updates over and over again on all of your social media accounts. Without creativity and careful thought in your content, your followers may end up clicking the 'unlike' or 'unfollow' button.

(4) Can't write?

Social media updates are not as long as a blog post. These updates should be professionally written, with the audience in mind, and with a dash of creativity and wit to capture their attention. If you can't do this, hire a professional writer who can channel the right tone and provide quality content consistently.

(5) Not posting updates in real-time

While it's okay to schedule updates on social media, it's not as engaging as a real-time updates that have commentaries instantaneously. Not sharing content in real-time may even deter your target audience.

(6) Spreading yourself too thin

If you're trying to post on  all social media networks, stop. Take a look at where your audiences are - are they on Twitter, Pinterest, Facebook and Google+? If you are chasing after possible leads, it's best to focus on a few social media networks where they congregate. Rather than signing up for almost every social network, it's better to focus on a few where you can get the most targeted leads.

(7) Missing in action

If you are or if you have an erratic social media manager, it's difficult to gain results from inconsistent updates. Promoting your business and pushing your brand forward requires a  constant stream of updates to let your followers know that you're there and always available.

(8) You're unprofessional and careless

Typographical errors, grammar mistakes, and being too informal in creating updates puts your brand at risk. You'll be seen as unprofessional and people who follow you might think that you're not serious about your business. Social media marketing may not require everyone to be too formal, but you can be neutral, friendly, and accommodating, while maintaining a professional approach.

(9) Faking it

Being authentic, honest, and transparent can help win more followers and potential clients because you are not hiding behind a façade. You can provide opinions and facts to influence people with your genuineness. Always say what you mean and mean what you say. because it's your brand you're putting out there.

(10) You're too self-centered

It's not always about you. Always provide information that will help your followers, even if it’s not your content. . Be sure to share links to resources that your audience  can benefit from and also make sure to mention and thank the rightful owners.

(11) Why so serious?

Add a sense of humor when needed. You can add a bit of fun in your updates and promotions to lighten up the mood and engage  your followers. When an occasion calls for it, see to it that your updates are appropriate and light-hearted, without deviating from your content.

(12) You're being too safe

Don't be bland in engaging with your followers. You can be bold and expressive without offending.. Show personality in your updates and engagements, but do avoid arguments and being controversial. Keep it professional, honest, and creative with your responses.

(13) Where are the photos?

Adding photos or any shareable imagery, especially for social media updates, is the norm. Visual content attracts more attention than bland and wordy messaging. Use stock images, candid photos, Instagram, vine, and video to match your updates.

(14) Not checking the numbers

Defining your goals and developing a method for measuring your social media will help you see the results of your efforts. It's not enough that you're promoting your brand to followers if you cannot see any result.

(15) Not setting a budget

While organic search still lives, it's not always a reliable source of new leads. If you want to get your brand out there and be seen, it's best to spend a little for social media - either for tools, apps, or services.

Check your own strategies and see what needs to changed. There's always a chance you're making a few of these social media mistakes and now is the time to correct them.

If you need help and guidance in your social media marketing techniques, call us now. We can help you improve it for better results.

View User Profile for Crista McCandless Crista is a self-proclaimed geek who loves fiction, data analysis, growth hacking and everything Tolkien. At Fast Track, she helps businesses identify areas to improve and grow online with her ninja moves. She manages the digital strategy, including online marketing and search engine optimization. Follow her musings about world domination in Twitter as @crista_mcc.
Posted by Crista McCandless Monday, July 20, 2015 10:24:00 PM Categories: B2B B2C marketing tips online marketing small business tips SMB social media social media marketing

5 Reasons to Hire a Social Media Marketing Team 

Benefits of hiring a social media marketing team

Social media marketing has become one of the top marketing strategies for businesses today. It has opened up more opportunities to reach out and engage with targeted audiences and the chance to turn leads into paying customers.

If your business website lacks social media integration, you’re certainly losing out on the possibilities of gaining more prospects and sales. While starting on your own seems like a good idea, you need to consider that in the future when your sales and customers increase, you’ll need manpower and expertise in planning, crafting and disseminating social media content.

Here are the benefits of hiring a social media marketing team:

(1) It allows you to concentrate more on the business side while experts handle social media

With the rest of the activities involved in running your business, you may find it overwhelming to handle the technical and marketing aspects of using social media. Using the expertise of professional social media marketers who are well-versed in using and implementing this type of marketing strategy can alleviate this stress for you.

(2) Hiring a team allows you to learn the social media ropes with less pressure

On your own or with the help of your social media team, you can learn the ropes of this social media marketing in your own time. In our opinion, this is an ideal approach for you as an owner of a growing online business since you need to be present to service your customers. Learning basic tasks, such as creating accounts, posting updates based on guidelines, and engaging with followers will be easier if you have someone to guide you.

(3) You get additional prospects through social networks

Since you have a dedicated team of social media strategists, it is easier and more effective to implement techniques such as creation of social media content, posting, scheduling, and engaging with followers. With proper implementation and time, you’ll see the rise in website activity, and hopefully sales.

(4) Keep your social community up-to-date while strengthening your brand

Your dedicated social media team can handle all the needs and expectations of your social media followers - from adding short product posts and updates on Facebook, to tweeting your upcoming promos and discounts. Handling responses and keeping the interaction swift and engaged is a great way to show that you care more for your customers than the money they'll spend on your website.

(5) No need to micromanage your social media team

Hiring a social media team shouldn’t be too complicated particularly for you, the business owner. You will often encounter outsourced team of experts with their own supervisors to oversee them. If you choose this path, you'll only deal with an account manager when it comes to updates and reports. It's also possible to schedule monthly or quarterly meetings together with the rest of the team.

Social media strategies, when done right, can accelerate your online success. You don't have to be a one-man-band to accomplish the tasks; instead, consider hiring an expert team as soon as you can to see better results.

Are you pondering on using social media as a marketing strategy? Don't know how it's done? Get in touch with us and we'll help you get started.

View User Profile for Crista McCandless Crista is a self-proclaimed geek who loves fiction, data analysis, growth hacking and everything Tolkien. At Fast Track, she helps businesses identify areas to improve and grow online with her ninja moves. She manages the digital strategy, including online marketing and search engine optimization. Follow her musings about world domination in Twitter as @crista_mcc.
Posted by Crista McCandless Thursday, April 30, 2015 5:57:00 PM Categories: B2B B2C business partnership enterprise inbound marketing online marketing small business tips social media marketing

7 Qualities to Look for When Hiring a Web Support Team 

web support team

Hiring a remote team of web developers and designers is the norm. Many small to medium online businesses go this route because of two major reasons: cost and efficiency.

Let's face it, not every business owner knows how to develop a website from the ground up. Many of them are just starting to realize the benefits of having an online presence even with a brick-and-mortar store. There are those who are just learning how to use the internet for their businesses –that’s why it’s the perfect opportunity for outsourced web support teams to provide their expert services.

One of the best solutions is to use one or a few of the numerous tools and apps available that allow remote teams to work cohesively.

However, it is the selection process that poses a lot of challenges. If you’re having this dilemma, here are seven qualities that every business owner should look for in an outsourced web support team.

(1) Expertise

In your quest for accelerated business success, it is important to find and partner with a web support team that is backed with years of experience. Since web development, design and optimization are crucial in meeting your business goals, this team should possess professionalism, expert knowledge, and skills. Teams are also expected to be up-to-date and in line with the latest web development and design trends.

(2) Fast turnaround time

Look for outsourced web support teams with short work cycles. This gives both parties the opportunity to take a peak of the website in action. Web support companies usually have outsourced people in different corners of the globe, making it possible to complete web projects in the shortest amount of time.

(3) Range of quality services

Typically for outsourced web development and design teams provide a wide range of skills and expertise. You’ll l find quality web services that include development, design, hosting, quality assurance and testing, site maintenance and audit, support, software design, and business analysis, just to name a few.

(4) Cost-effective rates

A combination of flexible rates and packaged fees are predominant among web support companies. This allows clients from various industries with varying budgets to avail of the services they can afford. If you belong to the small to medium businesses group, there will always be a type of service package that's suitable for your budget.

(5) Flexible options

Another quality that benefits online businesses is the flexibility of web support providers. They offer several options with regards to payment schedule, and team assignment. You can even request for a specific team or individuals to consistently work for you.

(6) Effective communication

Communication is a top priority among remote web support teams since it fosters trust, credibility, and coordination among team members and their respective clients. Good teams utilize all communication channels to support both internal and external needs of clients and their projects. Among the best practices involve proper documentation and relay of information such as project status, time spent, issues and resolutions, among others.

(7) Great customer service

Of course, any company - whether online or offline - should always aim for great customer service. Those handling this department should be able to address both technical and non-technical inquiries of clients, as well as deliver accurate and swift information from web support to client.

Are you looking for a web support team to help drive your online business ahead of the competition?

Fast Track offers a wide range of web services to Fortune 50 companies since 1999. Get in touch with us and let's begin this journey.

View User Profile for Shirish Sharma Shirish Sharma is a Project and Account Manager for Fast Track, Seattle, handling multiple Microsoft accounts. Shirish is a proactive, energetic, detail-oriented and versatile technical project manager with more than ten years' experience. He has successfully delivered high-quality Microsoft projects and has vast experience in software development life cycle. He holds a B.E. in Computer Technology from Nagpur University in Nagpur, India and a PG Diploma in Advanced Computing from the CDAC (Infoway Technologies) in Pune, India. Follow Shirish on Twitter as @ShirishTweets.
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