Outsourcing web development work after your firm designs a website can be a great option if you want to save time and money. Outsourcing can increase your profit margins on a design project, and allow you to take on more clients at once. However, there are several key factors that should make you rethink your choice, and choose a different development firm:
Lack of experience in a particular CMS or technology needed for your project.
Every project is going to have different requirements. Clients may want a website to be built using a specific CMS or platform. You need to ensure that whichever development firm you are looking into has experience with that technology. Otherwise the entire process will be a trial by fire for all parties involved, and you could quite possibly lose a client.
They have a bad company website.
If a developer doesn’t have a good company website you need to move on to the next option. How are you supposed to trust them if they won’t invest any effort into their own company?
They don’t provide specific pricing, deliverables, and timetables for their work.
Regardless of what firm you are looking into, they should be able to provide clear cut pricing, deliverables, and timetables. If anything is left up to chance there could be delays, and your client could choose to take his business elsewhere. Also, unforeseen costs can drive business away as well. Everything should be clearly defined at the onset.
They aren’t proficient in English.
If you and your client operate in an English speaking company then by all means make sure your developers do as well. Clearly discuss with your client what sort of communication they need with the developers ahead of time so you know what language requirements to set. Miscommunication can be a deal killer in an industry where understanding what the client wants is so critical.
It takes too long to get a quote from them.
Move on if you present a development firm with a request to receive a quote and it takes them forever to respond. This is generally not a good indicator of timely communication on their part, and could spell trouble down the road. Not being interested in making a profit is their prerogative. You need to find someone who will respond promptly and efficiently to all communication.